tmgroup COVID-19 Update As part of our role as a trusted partner to our clients, tmgroup, along with our related businesses, Property Searches Scotland, Conveyancing Data Services and mio, has long established Business Continuity Planning in place to ensure such services to our clients can continue in a wide range of circumstances. tmgroup has continually invested in a flexible and secure technology which underpins a range of our services and solutions and we are committed to continuing to provide our high levels of service. tmgroup have built established relationships with all of our partners and suppliers over our 20 year history and we are proactively working with them all to understand and mitigate loss of services that may happen if processes change. We will continue to update this page on any service or process changes as they happen. Supplier Service Statements For updates please select below; Environmental Drainage & Water Mining Highways AML Personal Search Utilities Telecoms Land Registry Local Authorities Transport Environmental All services are operating normally at this time return to top >> Drainage & Water All services are operating normally at this time return to top >> Mining All services are operating normally at this time return to top >> Highways Supplier Update Last Updated On Planval/Searches Group There are a small number of Highways Agencies that are not currently providing a full Highways Service: East Riding of Yorkshire, North Licolnshire There are some significant delays as search services return to normal following periods of closure. We are updating turnaround time regularly to reflect the current service being provided by all other individual authorities. 29/07/2020 return to top >> AML All services are operating normally at this time return to top >> Personal Search Supplier Update Last Updated On Personal Drainage and Water Searches Near normal service is being operated. We are updating turnaround times based on the latest information available and will keep clients informed about the specific orders they have placed. 29/07/2020 Personal Local Authority Searches All services are open for business. We continue to update turnaround times regularly to reflect the current service being provided by all other individual authorities. 29/07/2020 Chancel Repair Personal Search Chancel Repair Personal Search - Public Records Office The service resumed at the end of July. Turnaround times have been amended to reflect the current delivery as the number of appointments are being restricted. 29/07/2020 return to top >> Utilities All services are operating normally at this time return to top >> Telecoms All services are operating normally at this time return to top >> Land Registry Supplier Update Last Updated On Land Registry We do not anticipate any significant disruption to service levels related to Coronavirus. Our Business e-services, which receive the majority of all applications, are running as normal. There may be slight disruption to the following services: https://www.gov.uk/guidance/coronavirus-covid-19-impact-on-hm-land-registrys-services 29/07/2020 return to top >> Local Authorities As services now return to more normal operating levels we will continue to report here any significant delays or service suspensions. Where there are any minor service delays we will be updating turnaround times in the ordering platform. Supplier Update Last Updated On Local Authority: Carlisle City Council Significant Delays 03/07/2020 Local Authority: East Riding of Yorkshire Council Significant Delays - Service has resumed after a period of closure 09/06/2020 Local Authority: Fenland District Council Significant Delays 09/06/2020 Local Authority: Hyndburn Borough Council Significant Delays - Service has resumed after a period of closure 09/06/2020 Local Authority: Melton Borough Council Significant Delays 03/07/2020 Local Authority: North East Derbyshire Significant delays after service has resumed 27/07/2020 Local Authority: Redcar & Cleveland Significant delays after service has resumed 21/07/2020 Local Authority: Rhondda Cynon Taf County Borough Council Significant Delays - Full search service reopen following a period of closure for some search services 08/07/2020 Local Authority: Runnymeade Borough Council Significant Delays 10/07/2020 Local Authority: South Kesteven Significant Delays 10/07/2020 Local Authority: Staffordshire Council Significant Delays - Service has resumed after a period of closure 09/06/2020 Local Authority: Stratford Upon Avon District Council Significant Delays - Orders are being processed in batches. We will hold new orders until the next window for processing opens. 09/06/2020 Local Authority: Tewkesbury Borough Council Significant Delays 10/07/2020 Local Authority: Trafford Borough Council Certain addresses in the following areas will be subject to delays as access to the required records is restricted. Bridgnorth, Albrighton, Much Wenlock, Broseley, Shifnal 09/06/2020 Local Authority: Vale of Glamorgan Borough Council We are operating a partial service. Highways information is currently inaccessible. CON29 searches will be returned without Highways information. The highways information will be provided later, once the highways service resumes. We apologise for the inconvenience. Turnaround time has been increased to reflect current search return time. 09/06/2020 Local Authority: Worcester City Council Significant Delays 22/07/2020 Local Authority: Worthing Borough Council Significant Delays 03/07/2020 return to top >> Transport All services are operating normally at this time return to top >> Tweet 17. March 2020 15:17 Megan Comments (0)
