tmgroup COVID-19 Update As part of our role as a trusted partner to our clients, tmgroup, along with our related businesses, Property Searches Scotland, Conveyancing Data Services and mio, has long established Business Continuity Planning in place to ensure such services to our clients can continue in a wide range of circumstances. tmgroup has continually invested in a flexible and secure technology which underpins a range of our services and solutions and we are committed to continuing to provide our high levels of service. tmgroup have built established relationships with all of our partners and suppliers over our 20 year history and we are proactively working with them all to understand and mitigate loss of services that may happen if processes change. We will continue to update this page on any service or process changes as they happen. tmgroup Update Please be aware our Client Support operating hours from Monday 30th March will be 9:00am - 5:00pm (Phone line opening hours will be from 9:00am - 5:00pm) Supplier Service Statements For updates please select below; Environmental Drainage & Water Mining Highways AML Personal Search Utilities Telecoms Land Registry Local Authorities Transport Environmental Supplier Update Last Updated On Future Climate Info Environmental We have put into place our robust business continuity plans to ensure that the delivery of our products and services remains unaffected by the coronavirus outbreak. 18/03/2020 Groundsure Groundsure - Environmental & Mining Searches We do not anticipate any disruption to service levels related to coronavirus. Business continuity plans are in place to ensure products and services are not impacted. 13/03/2020 Landmark Landmark - Environmental We do not anticipate any significant disruption to service levels related to coronavirus. Business Continuity Plans are in place ensure that products and services are not impacted. Site Solutions Highways reports are reliant on Local Authority availability in some cases. We'll discuss this with you at point of order if this affects your search location. 30/03/2020 return to top >> Drainage & Water Supplier Update Last Updated On CON29DW Drainage & Water Con29DW - Drainage and Water Severn Trent Water, Anglian Water, Southern Water, Northumbrian Water, Thames Water, Wessex Water, Yorkshire Water, South West Water, United Utilities. We do not anticipate any disruption to service levels related to coronavirus. Business continuity plans are in place to ensure that products and services are not impacted. 08/04/2020 Safemove/Yorkshire Water Safemove has now relocated their staff to remote working and implemented new systems. Normal Service has resumed. 06/04/2020 Thames Water Thames Water has now resumed their Search Services following 2 week closure. We expect some delays as they work through the backlog of search orders. Your patience is appreciated. 08/04/2020 return to top >> Mining Supplier Update Last Updated On Groundsure Groundsure - Environmental & Mining Searches We do not anticipate any disruption to service levels related to coronavirus. Business continuity plans are in place to ensure that products and services are not impacted. 13/03/2020 13/03/2020 Mining Searches UK We do not anticipate any disruption to service levels related to Coronavirus. Business Continuity Plans are in place ensure that products and services are not impacted. 17/03/2020 Terrafirma We do not anticipate any disruption to service levels related to Coronavirus. Business Continuity Plans are in place ensure that products and services are not impacted. 17/03/2020 The Coal Authority Coal Authority - Mining We do not anticipate any disruption to service levels related to coronavirus. Business continuity plans are in place ensure that products and services are not significantly impacted. Planned price increases from 1 April 2020 on all products have been postponed and services for a period of 6 months. 26/03/2020 return to top >> Highways Supplier Update Last Updated On Planval/Searches Group Planval Searches Group - Highways Searches We are expecting some disruption to service for Highways searches. We are working with each Local Authority Highways department to establish what level of service they are able to provide. We expect significant delays on complex matters where access to records for investigation is limited due to home working policies and the potential redeployment of staff within the councils. 24/03/2020 return to top >> AML Supplier Update Last Updated On Searches Group Searches Group - AML Searches We do not anticipate any disruption to service levels related to Coronavirus. Business Continuity Plans are in place ensure that products and services are not impacted. 24/03/2020 return to top >> Personal Search Supplier Update Last Updated On Personal Drainage and Water Searches We are experiencing a number of service disruptions as Water Companies review the services and access they are able to support. We are updating turnaround times based on the latest information available and will keep clients informed about the specific orders they have placed. 31/03/2020 Personal Local Authority Searches We are experiencing a number of service disruptions as Local Authorities review the services they are able to provide. We are updating turnaround times based on the latest information available and will keep clients informed about the specific orders they have placed. 31/03/2020 Chancel Repair Personal Search Chancel Repair Personal Search - Public Records Office Service closure. We are working with the supplier to monitor the situation. Clients with search orders will be kept informed & latest information will appear here on the blog. 05/05/2020 return to top >> Utilities (currently no updates at this time) Supplier Update Last Updated On return to top >> Telecoms (currently no updates at this time) Supplier Update Last Updated On return to top >> Land Registry Supplier Update Last Updated On Land Registry We do not anticipate any significant disruption to service levels related to Coronavirus. Our Business e-services, which receive the majority of all applications, are running as normal. There may be slight disruption to the following services: https://www.gov.uk/government/news/coronavirus-covid-19-impact-on-our-services 26/03/2020 return to top >> Local Authorities Supplier Update Last Updated On Local Authority: Adur District Council Adur District Council - Local Authority Searches Significant delays are being experience. Turnaround time is being adjusted to reflect current service. 11/05/2020 Local Authority: Allerdale Borough Council Allerdale Borough Council - Local Authority Searches Slight delays to service. Turnaround times are being adjusted accordingly. 13/05/2020 Local Authority: Amber Valley Amber Valley - Local Authority Searches Due to critical staffing levels we are experiencing delays with this Local Authority. We will continue to monitor published delivery dates based on the supplier's performance. 13/03/2020 Local Authority: Arun District Council Arun District Council - Local Authority Searches We continue to provide searches after having invoked our working from home policy. We may increase our turnaround times to be able provide a continuous service. 11/05/2020 Local Authority: Ashfield District Council Ashfield District Council - Local Authority Searches Slight delays to service. Turnaround times are being adjusted accordingly. 19/05/2020 Local Authority: Ashford Borough Council Ashford Borough Council - Local Authority Searches We are continuing to operate a near normal level of service. Any changes will be notified promptly. 30/03/2020 Local Authority: Anglesey County Council Anglesey County Council - Local Authority Searches We are continuing to operate a normal level of service. 31/03/2020 Local Authority: Bassettlaw District Council Bassettlaw District Council - Local Authority Searches Covid 19: Slight Delays. Turnaround time is being adjusted to allow for the current level of service. 07/05/2020 Local Authority: Bedford Borough Council Bedford Borough Council - Local Authority Searches We are expecting some minor delays whilst we transition to our business continuity arrangements. More information to follow. 19/03/2020 Local Authority: Blaby District Council Blaby District Council - Local Authority Searches Slight Delays. Turnaround time is being adjusted to allow for the current level of service. 30/03/2020 Local Authority: Blackburn with Darwen District Council Blackburn with Darwen District - Local Authority Searches Search services have now resumed after a period of service suspension. Please expect delays. 29/05/2020 Local Authority: Blackpool Borough Council Blackpool Borough Council - Local Authority Searches Slight delays to service. Turnaround times are being adjusted accordingly. 18/05/2020 Local Authority: Blaenau Gwent Borough Council Blaenau Gwent Borough Council - Local Authority Searches Slight Delays. Turnaround time is being adjusted to allow for the current level of service. 05/05/2020 Local Authority: Bolsover District Council Bolsover District Council - Local Authority Searches Search services have now resumed after a period of service suspension. Please expect delays. Turnaround times will be adjusted to reflect current service levels. 15/05/2020 Local Authority: Bournemouth Borough Council Bournemouth Borough Council - Local Authority Searches We are continuing to operate a normal level of service. Any changes will be notified promptly. further information. 16/04/2020 Local Authority: Breckland District Council Breckland District Council - Local Authority Searches Search services have now resumed after a period of service suspension. Please expect slight delays. Turnaround times will be adjusted to reflect current service levels. 13/05/2020 Local Authority: Brentwood Borough Council Brentwood Borough Council - Local Authority Searches Slight delays to service. Turnaround times are being adjusted accordingly. 18/05/2020 Local Authority: Bridgend Council We are continuing to operate a normal level of service. Any changes will be notified promptly. 19/03/2020 Local Authority: Broadland District Council Broadland District Council - Local Authority Searches Slight Delays. Turnaround time is being adjusted to allow for the current level of service. 05/05/2020 Local Authority: Burnley Borough Council Burnley Borough Council - Local Authority Searches We are continuing to operate a normal level of service 04/05/2020 Local Authority: Bury Borough Council Bury Borough Council - Local Authority Searches We are continuing to operate a normal level of service. 04/05/2020 Local Authority: Calderdale Borough Council Calderdale Borough Council - Local Authority Searches Slight Delays. Turnaround time is being adjusted to allow for the current level of service 05/05/2020 Local Authority: Camden London Borough Council Camden London Borough Council - Local Authority Searches We continue to see a positive improvement in Camden’s ability to return searches following their recruitment and training programme. We have reduced their anticipated time to 30 working day. We remain committed to working with the Camden management team to facilitate a consistent service. 01/03/2020 Local Authority: Cambridge City Council Cambridge City Council - Local Authority Searches Slight delays are being experienced. We are working with the Local Authority to transition to revised order processes now that home working has been implemented. 21/04/2020 Local Authority: Canterbury City Council Canturbury City Council - Local Authority Searches Covid 19: Slight Delays. Turnaround time is being adjusted to allow for the current level of service. 26/05/2020 Local Authority: Carlisle City County Council Carlisle City County Council - Local Authority Searches We continue to provide searches after having invoked our working from home policy. We have increased our turnaround times to be able to provide a continuous service. 23/03/2020 Local Authority: Castle Point Borough Council Castle Point Borough Council - Local Authority Searches We continue to provide searches after having invoked our working from home policy. 24/03/2020 Local Authority: Central Bedfordshire Council Borough Council Central Bedfordshire Council Borough Council - Local Authority Searches We are continuing to operate a normal level of service. We may increase our turnaround times to be able provide a continuous service. 18/05/2020 Local Authority: Ceredigion County Council Ceredigion County Council - Local Authority Searches Search services have now fully resumed after a period of service suspension. Please expect delays. Turnaround times will be adjusted to reflect current service levels. 12/05/2020 Local Authority: Chelmsford City Council Chelmsford City Council - Local Authority Searches Significant Delays. Turnaround time is being adjusted to allow for the current level of service. 03/04/2020 Local Authority: Cheshire East Council Cheshire East Council - Local Authority Searches We continue to provide searches after having invoked our working from home policy. We have increased our turnaround times to be able to provide a continuous service. 24/03/2020 Local Authority: Cheshire West & Chester Council Cheshire West & Chester Council - Local Authority Searches We are continuing to operate a normal level of service. Any changes will be notified promptly. 27/03/2020 Local Authority: Chesterfield Borough Council Chesterfield Borough Council - Local Authority Searches Search services have now fully resumed after a period of service suspension. Please expect delays. Turnaround times will be adjusted to reflect current service levels. 12/05/2020 Local Authority: Chichester District Council Chichester District Council - Local Authority Searches We are continuing to operate a near normal level of service. Any changes will be notified promptly. 30/03/2020 Local Authority: Christchurch Borough Council Christchurch Borough Council - Local Authority Searches We are continuing to operate a normal level of service. Any changes will be notified promptly. 30/04/2020 Local Authority: City of London Corporation City of London Corporation - CON29 Local Authority Searches We are experiencing some delays due to necessary systems changes to support remote working. Service is operational and turnaround time are being adjusted to reflect current service. 01/05/2020 Local Authority: City of Wolverhampton Council City of Wolverhampton Council - Local Authority Searches We continue to provide searches after having invoked our working from home policy. We have increased our turnaround times to be able to provide a continuous service. 19/03/2020 Local Authority: Corby City Council Corby Borough Council - Local Authority Searches Search services have now resumed after a period of service suspension. Turnaround times will be adjusted to reflect current service levels. 22/04/2020 Local Authority: Cornwall County Council Cornwall County Council - Local Authority Searches We continue to provide searches after having invoked our working from home policy. We may increase out turnaround times to be able to provide a continuous service. 25/03/2020 Local Authority: Craven Borough Council Craven Borough Council - Local Authority Searches Slight delays to service. Turnaround times are being adjusted accordingly. 19/05/2020 Local Authority: Darlington Borough Council Darlington Borough Council - Local Authority Searches Search services have now resumed after a period of service suspension. Please expect delays. 27/05/2020 Local Authority: Dartford Borough Council Dartford Borough Council - Local Authority Searches We are continuing to operate a normal level of service. We may increase our turnaround times to be able to provide a continuous service. 02/04/2020 Local Authority: Derby City Council Derby City Council - Local Authority Searches Near Normal Service being operated with slight delays. Turnaround time will be adjusted accordingly. 04/05/2020 Local Authority: Dorset Council Dorset Council - Purbeck - Local Authority Searches Slight Delays. Turnaround time is being adjusted to allow for the current level of service. 05/05/2020 Local Authority: Dorset Council - Weymouth & Portland Dorset Council - Weymouth & Portland - Local Authority Searches Slight delays to service. Turnaround times are being adjusted accordingly. 18/05/2020 Local Authority: Dover District Council Dover District Council - Local Authority Searches Search Service has now re-opened. We are experiencing significant delays. Turnaround times will be adjusted accordingly. 07/04/2020 Local Authority: Dudley Met Borough Council Dudley Met Borough Council - Local Authority Searches We are expecting slight delays to service due to staff capacity. Turnaround time will be adjusted accordingly. 15/04/2020 Local Authority: East Hampshire District Council East Hampshire District Council - Local Authority Searches We are continuing to operate a normal level of service. We may increase our turnaround times to be able provide a continuous service. 29/04/2020 Local Authority: East Hertfordshire District Council East Hertfordshire District Council - Local Authority Searches We are continuing to operate a near normal level of service. Any changes will be notified promptly. 30/03/2020 Local Authority: East Riding of Yorkshire Council East Riding of Yorkshire - Local Authority Searches Search services have now resumed after a period of service suspension. Turnaround times will be adjusted to reflect current service levels. 11/05/2020 Local Authority: East Staffordshire East Staffordshire - Local Authority Searches We continue to provide searches after having invoked our working from home policy. We have increased our turnaround times to be able provide a continuous service. 24/03/2020 Local Authority: East Suffolk Council East Suffolk Council - Local Authority Searches We continue to provide searches after having invoked our working from home policy. 20/03/2020 Local Authority: Eastleigh Borough Council Eastleigh Borough Council - Local Authority Searches Slight Delays due to staff capacity . Turnaround will be adjusted to allow for the current level of service. 02/04/2020 Local Authority: Enfield London Borough Council Enfield London Borough Council - Local Authority Searches Significant Delays. Turnaround time is being adjusted to allow for the current level of service.. 07/04/2020 Local Authority: Fenland District Council Fenland District Council - Local Authority Searches We continue to provide searches after having invoked our working from home policy. 24/03/2020 Local Authority: Flintshire County Council Flintshire County Council - Local Authority Searches We continue to provide searches after having invoked our working from home policy. We have increased our turnaround times to be able to provide a continuous service. 20/03/2020 Local Authority: Folkestone & Hythe District Council Folkestone & Hythe District Council - Local Authority Searches We are continuing to operate a near normal level of service. Any changes will be notified promptly. 30/03/2020 Local Authority: Gateshead Borough Council Gateashead BoroughCouncil - Local Authority Searches Slight delays to service. Turnaround times are being adjusted accordingly. 18/05/2020 Local Authority: Gedling Borough Council Gedling Borough Council - Local Authority Searches Slight delays to service. Turnaround times are being adjusted accordingly. 13/05/2020 Local Authority: Gravesham Borough Council Gravesham Borough Council - Local Authority Searches Slight Delays due to staff capacity . Turnaround will be adjusted to allow for the current level of service. 03/04/2020 Local Authority: Greenwich London Borough Council Greenwich London Borough Council - Local Authority Searches Significant Delays. Turnaround time is being adjusted to allow for the current level of service. 11/05/2020 Local Authority: Hackney London Borough Council Hackney London Borough Council - Local Authority Searches Covid 19: Slight Delays. Turnaround time is being adjusted to allow for the current level of service. 11/05/2020 Local Authority: Halton Borough Council Halton Borough Council - Local Authority Searches We are expecting some minor delays whilst we transition to our Business Continuity arrangements. More information to follow. 20/03/2020 Local Authority: Hambleton District Council Hambleton District Council - Local Authority Searches We are continuing to operate a near normal level of service. Any changes will be notified promptly. 31/03/2020 Local Authority: Hammersmith & Fulham London Borough Council Hammersmith & Fulham London Borough Council - Local Authority Searches We are continuing to operate a normal level of service. We may increase our turnaround times to be able provide a continuous service. 27/03/2020 Local Authority: Hart District Council Hart District Council - Local Authority Searches Slight delays to service. Turnaround times are being adjusted accordingly. 13/05/2020 Local Authority: Hastings Borough Council Hastings Borough Council - Local Authority Searches We are continuing to operate a normal level of service for orders submitted electronically. 20/03/2020 Local Authority: Hertsmere Hertsmere Borough Council - Local Authority Searches We continue to provide searches after having invoked our working from home policy. 20/03/2020 Local Authority: High Peak Borough Council High Peak Borough Council - Local Authority Searches Search services have now resumed after a period of service suspension. Turnaround times will be adjusted to reflect current service levels. 11/05/2020 Local Authority: Hinckley & Bosworth Borough Council Hinckley & Bosworth Borough Council - Local Authority Searches Slight Delays. Turnaround time is being adjusted to allow for the current level of service. 30/03/2020 Local Authority: Horsham District Council Horsham District Council - Local Authority Searches Slight delays to service. Turnaround times are being adjusted accordingly. 18/05/2020 Local Authority: Hounslow London Borough Council Hounslow London Borough Council - Local Authority Searches Significant Delays. Turnaround time is being adjusted to allow for the current level of service. 18/05/2020 Local Authority: Hyndburn Borough Council Hyndburn Borough Council - Local Authority Searches Search services have now fully resumed after a period of service suspension. Turnaround times will be adjusted to reflect current service levels. 12/05/2020 Local Authority: Kettering Borough Council Kettering Borough Council - Local Authority Searches We are continuing to operate a normal level of service. Turnaround time is being adjusted when any slight delays occur. 01/05/2020 Local Authority: Kingston Upon Thames Royal London Borough Council Kingston Upon Thames Council - Local Authority Searches Search services have now resumed after a period of service suspension. Please expect delays. The Council are working in strict date order. 27/05/2020 Local Authority: Leicester City Council Leicester City Council - Local Authority Searches COVID-19 Service Closure - we are working with the supplier to understand and monitor the situation. Client will be kept informed and latest information is on our blog. 24/03/2020 Local Authority: Lichfield District Council Lichfield District Council - Local Authority Searches Slight Delays. Turnaround time is being adjusted to allow for the current level of service. 02/04/2020 Local Authority: Liverpool City Council Liverpool City Council - Local Authority Searches We are continuing to operate a normal level of service. We may increase our turnaround times to be able to provide a continuous service. 30/03/2020 Local Authority: London Borough of Havering London Borough of Havering - Local Authority Searches Reduced staffing levels due to the coronavirus has increased the turnaround time to an expected 8 working days. 20/03/2020 Local Authority: Mansfield District Council Mansfield District Council - Local Authority Searches We continue to provide searches after having invoked our working from home policy. We have increased turnaround times as a precaution. 25/03/2020 Local Authority - Manchester City Council Manchester City Council - Local Authority Searches Slight Delays are being experienced. Turnaround will be adjusted to allow for the current level of service. 07/04/2020 Local Authority: Maidstone District Council Maidstone Borough Council - Local Authority Searches We are continuing to operate a normal level of service. We may increase our turnaround times to be able provide a continuous service. 18/05/2020 Local Authority: Maldon District Council Maldon District Council - Local Authority Searches Search services have now resumed after a period of service suspension. Please expect delays. 21/05/2020 Local Authority: Medway Council Medway Council - Local Authority Searches We are continuing to operate a near normal level of service. Any changes will be notified promptly. 30/02/2020 Local Authority: Milton Keynes Council Milton Keynes Council - Local Authority Searches Covid 19: Slight Delays. Turnaround time is being adjusted to allow for the current level of service. 07/05/2020 Local Authority: Monmouthshire County Council Monmouthshire County Council - Local Authority Searches Covid 19: Slight Delays. Turnaround time is being adjusted to allow for the current level of service. 11/05/2020 Local Authority: Neath Port Talbot County Borough Council Neath Port Talbot Coumty Corough Council - Local Authority Searches Covid 19: Slight Delays. Turnaround time is being adjusted to allow for the current level of service. 12/05/2020 Local Authority: Newark & Sherwood District Council Newark & Sherwood District Council - Local Authority Searches We continue to provide searches after having invoked our working from home policy. 24/03/2020 Local Authority: Newcastle City County Council Newcastle City Council - Local Authority Searches Search services have now resumed after a period of service suspension. Please expect slight delays. Turnaround times will be adjusted to reflect current service levels. 15/05/2020 Local Authority: New Forest District Council New Forest District Council - Local Authority Searches We continue to provide searches after having invoked our working from home policy. W have increased our turnaround times to be able to provide a continuous service. 20/03/2020 Local Authority: North East Derbyshire North East Derbyshire District Council - Local Authority Searches Search services have now resumed after a period of service suspension. Please expect delays. Turnaround times will be adjusted to reflect current service levels. 19/05/2020 Local Authority: North East Lincolnshire North East Lincolnshire - Local Authority Searches We continue to provide searches after having invoked our working from home policy. 20/03/2020 Local Authority Searches: North Lincolnshire Council North Lincolnshire Council - Local Authority Searches We are expecting some minor delays whilst we transition to our business continuity arrangements. More information to follow. 20/03/2020 Local Authority: North Kesteven District Council North Kesteven District Council - Local Authority Searches Slight delays to service. Turnaround times are being adjusted accordingly. 18/05/2020 Local Authority: North Somerset Council North Somerset Council - Local Authority Searches We are continuing to operate a normal level of service. Any changes will be notified promptly. 18/03/2020 Local Authority: Norwich City Council Norwich City Council - Local Authority Searches Slight delays to service. Turnaround times are being adjusted accordingly. 18/05/2020 Local Authority: Oadby & Wigston Borough Council Oadby & Wigston Borough Council - Local Authority Searches Slight Delays. Turnaround time is being adjusted to allow for the current level of service. 30/03/2020 Local Authority: Oldham Borough County Council Oldham Borough County Council - Local Authority Searches We are continuing to operate a normal level of service. 26/03/2020 Local Authority: Pembrokeshire County Council Pembrokeshire County Council - Local Authority Searches We are continuing to operate a normal level of service. 26/03/2020 Local Authority: Pendle Borough Council Pendle Borough Council - Local Authority Searches Search services have now fully resumed after a period of service suspension. Turnaround times will be adjusted to reflect current service levels. 12/05/2020 Local Authority: Peterborough City Council Peterborough City Council - Local Authority Searches Due to the coronavirus outbreak the Land Charges department have moved to home working resulting in some staff not having full system access. This is likely to impact on the return of search results. We are in communication with Peterborough to obtain a fuller picture of the service they are able to support at this time. Turnaround time has been increased to 10 working days at the request of the Local Authority. 19/03/2020 Local Authority: Plymouth City Council Plymouth City Council - Local Authority Searches We are continuing to operate a normal level of service. We may increase our turnaround times to be able provide a continuous service. 18/05/2020 Local Authority: Poole Borough Council Poole Borough Council - Local Authority Searches We are continuing to operate a normal level of service. Any changes will be notified promptly. 16/04/2020 Local Authority: Portsmouth City Council Portsmouth City Council - Local Authority Searches We are continuing to operate a normal level of service. We may increase our turnaround times to be able provide a continuous service. 18/05/2020 Local Authority: Redcar & Cleveland Redcar & Cleveland Borough Council - Local Authority Searches Search services have now resumed after a period of service suspension. Please expect delays. Turnaround times will be adjusted to reflect current service levels. 20/05/2020 Local Authority: Rhondda Cynon Taf County Borough Council Rhondda Cynon Taff County Borough Council Reopen for LLC1 as a where ordered individually. Temporary service suspension remains in place in place for CON29 and CON29 and LLC1 combined. 30/04/2020 Local Authority: Richmond London Borough Council Richmond London Borough Council - Local Authority Searches We are continuing to operate a normal level of service. Any changes will be notified promptly. Slight Delays. Turnaround time is being adjusted to allow for the current level of service. 27/03/2020 Local Authority: Richmondshire District Council Richmondshire District Council - Local Authority Searches Slight delays to service. Turnaround times are being adjusted accordingly. 18/05/2020 Local Authority: Rossendale Borough Council Rossendale Borough Council - Local Authority Searches Searches cannot be fully completed as all required records cannot be accessed. Searches will therefore not be returned at this time. Plesae expect significant delays. We will provide an update as soon as the Local Authority provides further information. 27/03/2020 Local Authority: Rushcliffe Borough Council Rushcliffe Borough Council - Local Authority Searches Slight Delays. Turnaround time is being adjusted to allow for the current level of service. 05/05/2020 Local Authority: Ryedale District Council Ryedale District Council - Local Authority Searches Slight delays to service. Turnaround times are being adjusted accordingly. 18/05/2020 Local Authority: Selby District Council Selby District Council - Local Authority Searches Significant delays. Turnaround times will be adjusted to reflect current service levels. 18/05/2020 Local Authority: Sevenoaks District Council Sevenoaks District Council - Local Authority Searches Sevenoaks are operating a near normal service. With the closure of Kent County Council and the access to Highways Information the CON29 will be provided with Highways information "as at Friday 20 March". LLC1 as normal. 07/04/2020 Local Authority: Sheffield City Council Sheffield City Council - Local Authority Searches We are continuing to operate a normal level of service. We may increase our turnaround times to be able provide a continuous service. 18/05/2020 Local Authority: Shropshire Council Shropshire Council - Local Authority Searches We are operating a near-normal service having now moved to remote working. Certain addresses in the following areas will be subject to delays as access to the required records is restricted. Bridgnorth, Albrighton, Much Wenlock, Broseley, Shifnal 03/04/2020 Local Authority: Solihull Metropolitan Borough Council Solihull Metropolitan Borough Council - Local Authority Searches Slight delays to service. Turnaround times are being adjusted accordingly. 18/05/2020 Local Authority: South Cambridgeshire District Council South Cambridgeshire District Council - Local Authority Searches Slight delays to service. Turnaround times are being adjusted accordingly. 13/05/2020 Local Authority: South Hams District Council South Hams District Council - Local Authority Searches We are continuing to operate a normal level of service. Turnaround time has been increased by 4 to support business continuity arrangements. 20/03/2020 Local Authority: South Kesteven District Council South Kesteven District Council - Local Authority Searches Slight delays to service. Turnaround times are being adjusted accordingly. 18/05/2020 Local Authority: South Northamptonshire Council South Northamptonshire Council - Local Authority Searches We are continuing to operate a near normal level of service. Any changes will be notified promptly. 20/03/2020 Local Authority: Staffordshire Council Due to unavoidable resource levels, Staffordshire County Council have taken the decision to stop accepting and processing any new applications for Highway Extent searches. This was imposed on 14th February and will be in place for the next 6 to 8 weeks (1 April). We have updated our turnaround times on our Planval searches to reflect this service stoppage. If you already have an order placed with a Staffordshire Council region before 14th February, your order is being processed and we are experiencing a steady return of those orders. We are working proactively with our supplier network to minimise the disruption the inevitable backlog is going to cause whilst seeking possible alternative solutions. 14/02/2020 Local Authority: Stevenage Borough Council Stevenage Borough Council - Local Authority Searches Covid 19: Slight Delays Expected. Turaround times are being adjusted. 29/04/2020 Local Authority: St Helens Council St Helens Council - Local Authority Searches Significant delays: Having invoked our working from home policy. Turnaround times has been increased. 02/04/2020 Local Authority: Stroud District Council Stroud District Council - Local Authority Searches A near normal service is being operated with limited resources. Turnaround times will be adjusted where necessary. 26/05/2020 Local Authority: Stockport Borough Council Stockport Borough Council - Local Authority Searches We are continuing to operate a normal level of service. 29/04/2020 Local Authority: Stock on Trent City Council Stock on Trent City Council - Local Authority Searches We are continuing to operate a normal level of service. We may increase our turnaround times to be able provide a continuous service. 18/05/2020 Local Authority: Stratford Upon Avon District Council Stratford Upon Avon District Council - Local Authority Searches Service is suspended for new search requests whilst exisitng searches orders are processed. tmgroup will hold your search order until the service reopens. Please expect significant delays. 29/04/2020 Local Authority: Swale Borough Council Swale Borough Council - Local Authority Searches We are continuing to operate a near normal level of service. Any changes will be notified promptly. 30/03/2020 Local Authority: Swindon Borough Council Swindon Borough Council - Local Authority Searches Significant Delays. Turnaround time is being adjusted to allow for the current level of service. 30/03/2020 Local Authority: Tameside Tameside MBC - Local Authority Searches Slight Delays. Turnaround time is being adjusted to allow for the current level of service. 05/05/2020 Local Authority: Thanet District Council Thanet District Council - Local Authority Searches We continue to provide searches after having invoked our working from home policy. Any changes will be notified promptly. Thanet District Council - Personal Searches Personal Searches will be supported remotely. There may be delays as there is a cap on the number of orders that will be processed daily. 27/03/2020 Local Authority: Three Rivers District Council Three Rivers District Council - Local Authority Searches We continue to provide searches after having invoked our working from home policy. We have increased our turnaround times to be able to provide a continuous service. Searches for large or complex commercial sites may experience additional delays. 20/03/2020 Local Authority: Thurrock Council Thurrock Council - Local Authority Searches We continue to provide searches after having invoked our working from home policy. We may increase our turnaround times to be able provide a continuous service. 27/03/2020 Local Authority: Tonbridge & Malling Borough Council Tonbridge & Malling Borough Council - Local Authority Searches We are continuing to operate a near normal level of service but anticipate delays on some search orders. 30/03/2020 Local Authority: Torbay Council Torbay Council - Local Authority Searches Search services have now fully resumed after a period of service suspension. Please expect delays. Chasers not being accepted whilst the backlog of orders is cleared. Turnaround times will be adjusted to reflect current service levels. 12/05/2020 Local Authority: Torfaen Council Torfaen - Local Authority Searches We are continuing to to operate a normal level of service for orders submitted electronically. We operate a full service Tuesday to Thursday only. 19/03/2020 Local Authority: Torridge District Council Torridge District Council - Local Authority Searches We are continuing to operate a normal level of service. We may increase our turnaround times to be able provide a continuous service. 15/05/2020 Local Authority: Trafford Borough Council Trafford Borough Council - Local Authority Searches Search services have now fully resumed after a period of service suspension. Please expect delays. Turnaround times will be adjusted to reflect current service levels. 12/05/2020 Local Authority: Tunbridge Wells Borough Council Tunbridge Wells Borough Council - Local Authority Searches We are continuing to operate a near normal level of service. Any changes will be notified promptly. 30/03/2020 Local Authority: Vale of Glamorgan Borough Council Vale of Glamorgan Borough Council - Local Authority Searches We are operating a partial service. Highways information is currently inaccessible. CON29 searches will be returned without Highways information. The highways information will be provided later, once the highways service resumes. We apologise for the inconvenience. Turnaround time has been increased to reflect current search return time. 05/05/2020 Local Authority: Wandsworth London Borough Council Wandsworth London Borough Council - Local Authority Searches We are continuing to operate a normal level of service. We may increase our turnaround times to be able provide a continuous service. 18/05/2020 Local Authority: Warrington Borough Council Warrington Borough Council- Local Authority Searches Significant delays are being experienced. Turnaround time is being adjusted to reflect current service. 11/05/2020 Local Authority: Waverley Borough Council Waverley Borough Council - Local Authority Searches Slight Delays. Search services have now fully resumed after a period of service suspension. Turnaround times will be adjusted to reflect current service levels. 18/05/2020 Local Authority: Wealden District Council Wealden District Council - Local Authority Searches We continue to provide searches after having invoked our working from home policy. Delays are expected access to records is restricted. We may increase our turnaround times to be able provide a continuous service. 27/03/2020 Local Authority: Welwyn Hatfield Borough Council Welwyn Hatfield Borough Council - Local Authority Searches We are continuing to operate a normal level of service. We may increase our turnaround times to be able to provide a continuous service. 30/03/2020 Local Authority: West Devon Council West Devon Council - Local Authority Searches Turnaround time revised to 10 working days to allow additional time to process search orders. 19/03/2020 Local Authority: West Lancashire Council West Lancashire District Council - Local Authority Searches Significant Delays. Search services have now fully resumed after a period of service suspension. Please expect delays. Turnaround times will be adjusted to reflect current service levels. 12/05/2020 Local Authority: West Oxfordshire District Council West Oxfordshire District Council - Local Authority Searches Slight delays to service. Turnaround times are being adjusted accordingly. 18/05/2020 Local Authority: Wiltshire Council Wiltshire Council - Local Authority Searches We continue to provide searches after having invoked our working from home policy. We may increase our turnaround times to be able to provide a continuous service. 23/03/2020 Local Authority: Wirral Metropolitan Borough Council Wirral Metropolitan Borough Council - Local Authority Searches Slight delays to service. Turnaround times are being adjusted accordingly. 18/05/2020 Local Authority: Worthing Borough Council Worthing Borough Council - Local Authority Searches Covid 19: Slight Delays. Turnaround time is being adjusted to allow for the current level of service. 07/05/2020 Local Authority: Wrexham County Council Wrexham County Council - Local Authority Searches Covid 19: Service Closure. We are working with the supplier to understand and monitor the situation. Clients with orders will be kept informed & latest information will appear here on the blog. 31/03/2020 Local Authority: Wyre Forest District Council Wyre Forest District Council - Local Authority Searches We are continuing to operate a normal level of service. We may increase our turnaround times to be able provide a continuous service. 07/04/2020 Local Authority: York City Council York City Council - Local Authority Searches Search services have now resumed after a period of service suspension. Please expect slight delays. Turnaround times will be adjusted to reflect current service levels. 12/05/2020 return to top >> Transport Supplier Update Last Updated On Transport for London Transport for London - Railways Search & London Underground We have been notified that there may be some search delays. We will continue to monitor published delivery dates based on the supplier's performance. 16/03/2020 return to top >> Tweet 17. March 2020 15:17 Megan Comments (0)
