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Here are just some of the wonderful things our clients have said about us so far this year.

Sean Reeves, Associate Solicitor and Head of Residential Conveyancing at Letchers Solicitors:

"I have been working with Clare now for several years and each year not only does she surpass herself but so do TM. A casing example I had an issue with a Local Authority that kept delaying a search. I cheekily asked if there was anything either Clare or her colleagues could do and that was it they picked it up. No questions asked no promises made and before I knew it I had my search results. I was happy my clients were happy and so were the chain." [February 2021]

Marina Wickens, Legal Director at Foot Anstey LLP:

“Our team have been using TM's managed service for over 2 years now. It is a great service, quick and efficient, and the team are unfailingly helpful. Our thanks to Nigel Bishop who has always been on hand to resolve any particular issues. Overall a really good customer experience.” [February 2021]

Jane Stark, Partner at Rainbow Law:

“Easy to navigate and very simple to order. I love the choices of searches available, makes it very easy to pick the right one for the client’s needs.” [February 2021]

Holly Addison, Business Development Manager at Nowell Meller Solicitors:

“We receive incredible support from our client relationship manager Alex. We often have transactions with large complex plans which go way beyond the norm and nothing is too much trouble. We have always found Alex to be very responsive, helpful and knowledgeable with any request for help or guidance. A great team to work with” [January 2021]

Vikki Foxwell, Paralegal (Commercial Property) at Capital Law:

"Nothing is too much trouble for TM, always helpful, cheerful and professional. TM Group’s consistent updates in relation to potential delays and estimated turnaround times for search providers have been very helpful: we were able to get instant answers, rather than having to contact the support team and wait for a response. Generally a quick response to any queries, always going the extra mile. While everyone I dealt with has been helpful, I would like to give a special mention to Alex as she has been a direct point of contact for when I have needed something urgently. She always responds quickly, takes the time to explain any issues, and spontaneously provides useful updates." [January 2021]

Arash Dinari, Head of Commercial Property at Wolferstans Solicitors:

“Our commercial property team has been working with tmgroup since February 2020. Thanks to their time-saving technology, we’ve significantly reduced the admin time per transaction, and this has helped our team work far more efficiently. Not only that, but the service has been fantastic. We’ve been so impressed, we’re now rolling out across our residential property team too.” [January 2021]

Have you got some lovely feedback you'd like to share? Get in touch with your Account Manager to find out more.