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tmgroup are continuing their mission to help conveyancers claim what is rightfully theirs, with their 2016 events programme called ‘Because You’re Worth It.’

The programme is designed to help conveyancers to ensure that their client sees the value in the service they offer, from setting up new business relationships through to demonstrating the breadth of support and knowledge you bring when helping them buy the right property.

The sessions will stress the importance of firms using their in-house expertise to maximise their customer service as well as ensuring they market their services effectively by communicating their unique values.

Just 1 in 10 home movers chose the conveyancer that quoted the cheapest fees last year, so it would appear that conveyancing clients understand what represents value for money and are certainly willing to pay for what they consider to be good service.

Indeed, in a competitive sector with many challengers, traditional law firms are in a great position to understand what clients want and how they can present themselves attractively to win more business and improve service to keep clients happy. tmgroup have created this programme to help conveyancing firms do just that.

Marketing Director at tmgroup, Ben Harris, said:

“We are passionate about making sure that conveyancers understand how to communicate their value to prospective clients and then prove this through every interaction with a client. We’re delighted to bring this exciting and unique CPD programme to conveyancers in which our experts will arm them with the tools they need to assess their current position and make the most of the opportunity.”

With experts from across the sector, the next seminars in the series will take place on Wednesday 21st September in Manchester and Thursday 6th October in Portsmouth.

Click here to learn more about our Manchester event
Click here to learn more about our Portsmouth event

Topics covered:

Know your worth

Do you know your firm’s strengths & weaknesses? What are your USPs? What do consumers want from their conveyancers? Includes results of the latest Home Moving Trends survey.

Know your market

The ever-shifting property sector contains a number of challenges and, with the onset of ABSs in recent years, competitors now come in all shapes and sizes. Do you know your market?

Educating your customers

An estate agent’s role in a property transaction is generally well known among consumers but the role of a conveyancer is often somewhat mysterious to the inexperienced. Learn how to communicate your worth.

Know your price

In a recent consumer survey, just 1 in 10 home movers chose the conveyancer that quoted the cheapest fees. Learn where to pitch your business to make the most of your value.

These sessions will be hosted by renowned industry experts:

• Allan Carton – He has been introducing law firms to innovative and more professional business development and management practices since launching Inpractice UK in 1992.
• Michael Porter – Since 2002, he has been involved with strategic business planning and implementation with a number of professional practices.
• Richard Hinton – He has spent 25 years working in strategic and business development roles in the conveyancing industry. He is also a founder member of the Conveyancing Association.

Click here for more information about our guest speakers and topics

tmgroup are pleased to welcome Simon Wood as Sales Director for their tmconvey service, bringing with him nearly 20 years’ experience of leading commercial teams and delivering improvements in customer experiences.

Simon’s passion for ensuring the best possible customer journey remains very much in keeping with tmgroup’s values of being customer focussed and innovative.

His career to date includes various senior appointments at Motorola, Telefonica O2 and Thomson Local, where he has managed a number of sales channels.

Simon has a strong track record for overseeing business growth. He joins as tmgroup are embarking on a significant period of new innovations, having already launched a number of new services for both commercial and residential conveyancers in the first half of 2016.

Commenting on his new role, Simon Wood said:

"Having worked within the property sector for just over a year, and gained a firm grasp of all the major providers, I decided tmgroup was a major player and a genuinely innovative technology company focussed on reaching the entire property space.

Through developing a breadth of technology solutions, tmgroup not only create time and efficiency savings for conveyancers and everyone involved in the property transaction, but also set themselves apart from their nearest competitor.”

Commenting on Simon’s new position, Managing Director Paul Albone said:

“I am excited to have someone with such strong sales experience on board as tmgroup continues to innovate and grow.

Simon has a good track record and a passion for being customer focussed coupled with recent experience of migrating a sector into the digital age.

Harnessing these strengths in tmconvey, I am confident that Simon will be a valuable addition to the Senior Management Team as we continue to drive towards a strong and successful future.”

About tmgroup

tmgroup have a vision to streamline the property transaction for the benefit of all. They achieve this through innovation and experience, by employing great people and by listening to their customers.

That's why they promise: We make time for you.