Conveyancers Need to Show Clients Their Fees are “Worth It” Are you tired of feeling compelled to lower your fees to try and keep up with your competitors? Join us in Portsmouth on Thursday 6th October to find out how you can keep your fees and maybe even consider raising them – without losing your competitive edge! Click here to register tmgroup’s 2016 “Because Your Worth it” CPD programme has been running successfully across the summer, with well-attended events in Birmingham, Bristol and (most recently) Manchester. Through a series of expert-led presentations, these structured CPD sessions have been finding solutions to some of the commercial business challenges facing the industry, including: Do clients really just care about the price? How do I convert more telephone prospects into clients? How do I guarantee that my clients will refer my services? These CPD sessions have also opened the debate to attendees; and provided valuable opportunities for peer-led discussion about the trials and errors of different initiatives. Portsmouth is your last chance this year to find out why your firm really is worth it With our 2016 CPD programme now drawing to a close, our Portsmouth event on Thursday 6th October will be your last chance this year to find out how to increase your fees and still deliver a competitive service offering! Click here to registerTweet 29. September 2016 08:58 Megan Comments (0)
tmgroup Remind Conveyancers ‘You’re Worth It’ as 2016 CPD Programme Continues tmgroup are continuing their mission to help conveyancers claim what is rightfully theirs, with their 2016 events programme called ‘Because You’re Worth It.’ The programme is designed to help conveyancers to ensure that their client sees the value in the service they offer, from setting up new business relationships through to demonstrating the breadth of support and knowledge you bring when helping them buy the right property. The sessions will stress the importance of firms using their in-house expertise to maximise their customer service as well as ensuring they market their services effectively by communicating their unique values. Just 1 in 10 home movers chose the conveyancer that quoted the cheapest fees last year, so it would appear that conveyancing clients understand what represents value for money and are certainly willing to pay for what they consider to be good service. Indeed, in a competitive sector with many challengers, traditional law firms are in a great position to understand what clients want and how they can present themselves attractively to win more business and improve service to keep clients happy. tmgroup have created this programme to help conveyancing firms do just that. Marketing Director at tmgroup, Ben Harris, said: “We are passionate about making sure that conveyancers understand how to communicate their value to prospective clients and then prove this through every interaction with a client. We’re delighted to bring this exciting and unique CPD programme to conveyancers in which our experts will arm them with the tools they need to assess their current position and make the most of the opportunity.” With experts from across the sector, the next seminars in the series will take place on Wednesday 21st September in Manchester and Thursday 6th October in Portsmouth. Click here to learn more about our Manchester eventClick here to learn more about our Portsmouth event Topics covered: Know your worth Do you know your firm’s strengths & weaknesses? What are your USPs? What do consumers want from their conveyancers? Includes results of the latest Home Moving Trends survey. Know your market The ever-shifting property sector contains a number of challenges and, with the onset of ABSs in recent years, competitors now come in all shapes and sizes. Do you know your market? Educating your customers An estate agent’s role in a property transaction is generally well known among consumers but the role of a conveyancer is often somewhat mysterious to the inexperienced. Learn how to communicate your worth. Know your price In a recent consumer survey, just 1 in 10 home movers chose the conveyancer that quoted the cheapest fees. Learn where to pitch your business to make the most of your value. These sessions will be hosted by renowned industry experts: Allan Carton – He has been introducing law firms to innovative and more professional business development and management practices since launching Inpractice UK in 1992. Michael Porter – Since 2002, he has been involved with strategic business planning and implementation with a number of professional practices. Richard Hinton – He has spent 25 years working in strategic and business development roles in the conveyancing industry. He is also a founder member of the Conveyancing Association. Click here for more information about our guest speakers and topicsTweet 8. September 2016 11:25 Megan Comments (0)
In Tweets: Driving & Adapting to Change CPD Conference Last week, TM Group's national CPD conference for conveyancers, Driving & Adapting to Change, sought to identify small changes that could add up to big differences for law firms across the country. Hosted at RIBA in central London, the day was separated into 3 sessions. The first focused on changes that conveyancers need to adapt to in order to remain competitive whilst the second session revealed ways in which forward-thinking conveyancers could drive change within their firm to get ahead of the competition. Finally, the day was rounded off with a panel discussion on the use of technology in the legal profession. Throughout the day, delegates took to social media to spread the word and comment on the sessions as they happened. Take a look at the day (in tweets)... Our speakers were keen to get started! Looking forward to speaking at #tmconf today with my session 'Mind the gap' @TM_Property pic.twitter.com/MMTu6kPdwo — Nicky Stevenson (@nickymstevenson) April 23, 2015 But not as keen as some of our delegates... Driving and Adapting to Change. Bring it on #tmconf — Berwins Solicitors (@Berwins) April 23, 2015 Nicky Stevenson from the Property Academy discussed the increased expectations of consumers. 13% Consumers choose price Conveyancing via Property Academy at #tmconf Interesting our experience approx 20% Veyo research 27% — Paul Hajek (@PaulHajek) April 23, 2015 Enlightening presentation by @nickymstevenson - good reasons why not to compete on price #tmconf — Roger Wilson (@MrRogerVW) April 23, 2015 Next up was Neil Rose of Legal Futures, with a talk on the rise of Alternative Business Structures (ABS) in the legal world. Neil Rose @legalfutures talking about the changes in the delivery of legal services #tmconf @TM_Property pic.twitter.com/4ZBG4qP6YP — Nick Ball (@NickBall7) April 23, 2015 Neil Rose talking about hand driers in toilets. It makes sense if you are here:) #tmconf — Rob Hailstone (@RobcHailstone) April 23, 2015 To round off the first session, Chris Harris from Today's Conveyancer told us how best to manage risk in a property transaction from the consumer, lender and conveyancer perspectives. Chris Harris @TodayConvey #tmconf #risk 276,000 reported frauds last year pic.twitter.com/f2AFFdRWY7 — Nick Ball (@NickBall7) April 23, 2015 After the break, Dan Hare from Communigator showed how forward-thinking law firms can present themselves in the best possible light on social media and the Internet. In the distance @academyblog #tmconf 92% of consumers believe recommendations from friends and family pic.twitter.com/egks8eetqO — Nick Ball (@NickBall7) April 23, 2015 On the back of his in-depth research into law firms' attitudes towards call handling, Professor Ian Cooper explained how conveyancers can increase conversion rates and win more new business. Professor Ian Cooper - How to convert more telephone enquiries for conveyancing quotes #tmconf http://t.co/tqRTsPENea — Nick Ball (@NickBall7) April 23, 2015 Most firms have the wrong people handling their quote calls. Sort yourselves out. #tmconf — Rob Hailstone (@RobcHailstone) April 23, 2015 Victor Olowe of Winzest Consulting spoke about how to attract and retain the best talent. Driving and Adapting to Change. Conference today at the splendid RIBA building with #property #lawyers #tmconf pic.twitter.com/2z5YDVi3QP — Julie West (@juliewestsol) April 23, 2015 Those who couldn't be there on the day were enjoying the updates from delegates... I am enjoying keeping up to speed with the #tmconf today via Twitter and LinkedIn! Keep the tweets coming ..... :-) — Kelly McDonnell (@ConveyKelly) April 23, 2015 Keynote speaker Charles Christian took to the stage to offer his thoughts on the past, present and future of legal technology. Charles Christian, technology journalist, blogger, science fiction author and our Keynote speaker #tmconf http://t.co/xweJFnLKm8 — Nick Ball (@NickBall7) April 23, 2015 To complete the day, we were entertained by a lively panel discussion that discussed on how conveyancers, estate agents and lenders can worktogether to improve communication. Panel session #tmconf pic.twitter.com/XCjL7I4G5I — Rob Hailstone (@RobcHailstone) April 23, 2015 We're committed to your training and development - keep an eye out for future TM Group CPD events over the coming months.Tweet 27. April 2015 13:03 Jordan Drury Comments (0)